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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Previous Incidents

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Advanced Analytics CMIR incident search request latency

Began: Ended: Duration:
  • Advanced Analytics

Case Manager has detected a significant increase in the time it takes to search. A delay in the underlying service may impact the time it takes to search for incidents or load the Incident List page within Case Manager. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Maintenance Upgrade: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

Your region has gone live on Nov 17, 2024 at 18:23 UTC. Exabeam will continue to monitor closely. The sorryapp notification will be closed by Nov 18, 2024 at 11:00 UTC if there are no additional concerns. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

At this time Exabeam has seen no additional issues with your environment and will close this incident. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

No further notices from the past 7 days.